After a few days, the CMR file will be available in your order on the TransConnect portal.
Due to privacy laws, we are not allowed to give you a copy of the ID card or passport.
At the moment, our service is only available for car dealers, not for consumers
TransConnect is part of Transporting Wheels B.V., based in the Netherlands and founded in 2014. The team behind TransConnect has many years of experience in the trade and transportation of used vehicles worldwide. After years of being active in the trade and transportation of used vehicles and additional automotive services, we started the online service TransConnect.
We are the point of contact for the transportation of vehicles by road. In your account you will find all the necessary transport documentation, such as information about the CMR, conveniently together.
You can easily calculate the cost of transporting your vehicles across Europe with our transport calculator. Go through the steps in the calculator and get an instant price for transporting your order. All our prices are all-in prices for ”door-to-door” delivery of the vehicle.
In most cases, transportation partners do not require additional documentation before starting the transportation order. Any pickup documents, codes, etc. should be added in the corresponding order.
TransConnect unfortunately cannot guarantee loading or unloading on that particular day.
Contact TransConnect and we’ll explore the possibilities together.
The average lead time depends on each route and is visible when the order is placed. Lead time starts from the moment the car is ready for transport and the order is complete.
The average load time is displayed when calculating your transport. TransConnect does its best to perform the transportation as quickly as possible.
At TransConnect, we provide all transportation of passenger cars and vans up to a maximum size of L3/H3.
Is your vehicle ready for transport? Go to the calculator and follow the steps to place your order. On this page you will find a detailed explanation of how this works.
If you have placed a successful transport order with TransConnect, you will find the invoice in your account.
There must be enough fuel in the vehicle to drive at least 1 km.
Has the transportation been completed? Then you will find a copy of all transport-related documentation, such as the CMR document, in your account.
Contact TransConnect and we will consult with the driver for any time information.
Please contact TransConnect so we can check with our partner.
Please contact TransConnect and we will inquire with our partner.
You can follow the entire shipping process in your account. Through notifications in your account and by email, we will keep you informed of the shipping status. This way you know exactly when the vehicle was picked up or delivered.
When a scheduled date is known, you will be notified by email. You can also see the current status of your order in your portal account.
After your car is delivered, you will be sent the invoice. You must pay the invoice within 7 days. In some cases, we send a pro forma invoice (to new customers only) and transportation must be paid in advance.
At TransConnect, it is only possible to pay by bank transfer!
TransConnect offers car transport including damage coverage up to seventy thousand euros. Read more about our unique coverage with CarSecure
TransConnect handles all communication between the customer and transportation partner. That way our carriers can focus on transporting the order, and you can focus on your work. Do you have questions about your order? Contact us. We would love to help you!
We are happy to help you. Contact our Support Team at +31 88 369 07 00, info@transconnect.com or fill out the contact form on our website.
Our simple online tool allows you to book a car transport within 30 seconds. After that, you have nothing to worry about. We arrange everything. You’ll even receive frequent status updates on transportation.
Every journey begins with setting a course. Sometimes, a small adjustment is enough; other times, it’s time for a completely new route. Over the past months, we’ve worked tirelessly on a transformation that helps us move forward even better.
Yes, we’ve changed… but we remain who we are.
Want to know more about our transformation?
