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TransConnect Help Center
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TransConnect Help Center
Account & Login
Account & Login
Manage your login, password, users, and company profile settings within your TransConnect account.
Account setup & settings
How to create a TransConnect account?
Can I set my preferred language in my account?
How do I change my email address or password?
How do I update my company details or contact information?
Logging in
I'm having trouble logging in — what should I do?
Why is my account locked or inactive?
I forgot my password — how do I reset it?
How do I log in to my TransConnect account?
User management
Can I control what different users can see or do in the account?
How do I remove or deactivate a user from my account?
How do I add a new user to my account?
Can multiple people from my company have separate logins?
Account verification & approval
I registered but haven't received a confirmation email — what should I do?
What do I do if my account has not been approved yet?
How long does the verification and onboarding process take?
What happens after I sign up?
Closing or pausing an account
Can I close or deactivate my TransConnect account?
What happens to my order history if I close my account?
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