Skip to content
English
Deutsch
Français
Nederlands
English
Show submenu for translations
Website
Show submenu for Website
for Clients
for Partners
Platform
Show submenu for Platform
for Clients
for Partners
Support
Show submenu for Support
for Clients
for Partners
Open main navigation
Close main navigation
Website
Show submenu for Website
for Clients
for Partners
Platform
Show submenu for Platform
for Clients
for Partners
Support
Show submenu for Support
for Clients
for Partners
English
Deutsch
Français
Nederlands
English
Show submenu for translations
TransConnect Help Center
There are no suggestions because the search field is empty.
TransConnect Help Center
Surcharges & Fees
Surcharges & Fees
Learn how CarSecure and ICED coverage work, and how to report, process, and prevent damage claims.
Waiting time
How will I be informed about a waiting time charge?
When does a waiting time charge apply?
What is a waiting time charge?
How much does a waiting time charge cost?
Fault freight
Can I dispute a fault freight charge?
How will I be informed about a fault freight charge?
How much does fault freight cost?
When is fault freight charged?
What is fault freight?
Dutch truck toll
What is the Dutch truck toll?
When did the Dutch truck toll come into effect?
Non-driving vehicle
Are there additional costs for transporting a non-driving vehicle?
Parking costs
Can I be charged for parking costs during transport?
Other surcharges
Are there any other surcharges I should be aware of?
.svg)