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Invoicing & Payments
Find answers about invoices, payment methods, billing details, VAT, and outstanding balances.
How invoicing works
- How does invoicing work at TransConnect?
- When will I receive my invoice?
- Where can I find my invoices?
- How do I download an invoice?
- Why can't I see my invoice in the portal yet?
- Why haven't I received my invoice yet?
- Can I receive invoices in a different currency?
- Can invoices be sent to multiple email addresses?
- Is there an electronic invoicing option?
- Can I receive a collective invoice for multiple transports?
Payment
Invoice details
- My invoice seems incorrect — what should I do?
- Can I see which invoices are still outstanding?
- Who do I contact with questions about my invoice or payment?
- Can I use different billing addresses for different orders?
- Can I change my VAT number?
- Can I change my billing email address?
- Can I change my billing details after placing an order?
- Can I add a purchase order number or reference to my invoice?